Medata Terms and Conditions

Welcome to ("", "Medata", "Website", "we" or “our”). This Website is owned and operated by MEDATA Softech Pvt. Ltd.

The following are the Terms and Conditions, read together with the Privacy Policy, that govern your use and access of

By visiting, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to Medata, you are deemed to have agreed to all the following Terms and Conditions. Before you use the Website, please read these Terms and Conditions carefully as you agree to be bound by them by the usage of this Website. If you do not accept to these Terms and Conditions, we would strongly suggest you not to continue use of this Website.

Creating an Account

To use certain features of the Website, you are required to approach the associated pathology laboratories of Medata with a request to upload your reports, information, data on the Website. Once your information, data, reports are uploaded by the concerned associated pathology laboratory, the Website will auto generated your login credentials in an encrypted format. The login credentials will be sent to you on the mobile number as well as your email address as provided by you to the concerned pathology laboratory. All of your information is protected by our Privacy Policy. You represent and warrant that the information you submit during registration is accurate and that you will maintain the accuracy of such information. Your Medata Account username and password are personal to you. You may not transfer your account and you will be responsible for the activities associated with your Medata Account. Medata will not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your account credentials. If you suspect any unauthorised use of your Medata account, you shall immediately notify It is your responsibility to keep your email address up-to-date on your account setup at so that we can communicate with you electronically.

Privacy Policy

Your personally identifiable information will be used in accordance with our Privacy Policy. To understand our practices, as to how we collect, use and disclose your personally identifiable information, please adhere to our Privacy Policy, which also governs your visit to We understand the privacy of all information you provide is of a primary importance. This is why we do everything possible to use it carefully and sensibly.

Security Policy

All your data is safe and protected that is provided to Medata when you visit our Website or use our Services by uploading your data on to our Website. Your personal information is stored on the Website in an encrypted format, which ensures the privacy and high level of security of all your information.

Customer eligibility

Our Customers or Users must be over 18 years of age and registered with us. Medata is not intended for children under the age of 18. We will not knowingly collect information from Medata visitors in this age group.


The results of any search Users perform on the Website for Pathology laboratories or Practitioners should not be construed as an endorsement by Medata of any such particular Practitioner of Pathology Laboratories. If the User decides to engage with a Practitioner of any Pathology Laboratory to seek medical services, the User shall be doing so at his/her own risk.

Without prejudice to the generality of the above, Medata is not involved in providing any healthcare or medical advice or diagnosis and hence is not responsible for any interactions between User and the Practitioner or the Pathology Laboratory. User understands and agrees that Medata will not be liable for:

i. User interactions and associated issues User has with the Practitioner or Pathology Laboratory.

ii. the ability or intent of the Practitioner or Pathology Laboratory or the lack of it, in fulfilling their obligations towards Users.

iii. any wrong medication or quality of treatment being given by the Practitioner or Pathology Laboratory, or any medical negligence on part of the Practitioner(s) or Pathology Laboratory.

iv. inappropriate treatment, or similar difficulties or any type of inconvenience suffered by the User due to a failure on the part of the Practitioner(s) or Pathology Laboratory to provide agreed Services.

v. any misconduct or inappropriate behaviour by the Practitioner or the Practitioner’s staff or Pathology Laboratory; vi. cancellation or no show by the Pathology Laboratory or Practitioner or rescheduling of booked appointment or any variation in the fees charged.


User agrees, acknowledges and understands that the services being offered through the Website to an extent of storing and making the information, data and report accessible / available online is a completely free service and no liability can be fastened on Medata for any deficiency in service as per Consumer Protection Act, 1986. However, Medata reserves right to provide such services on chargeable basis solely at its discretion on prior intimation to the Users through emails and mobile numbers registered with Medata.

Use of Information on the Website

The information provided on the Website or through our services is intended for convenience of the Users to access information, data and reports online, and not intended to diagnose, treat, cure or prevent any disease. Medata does not endorse any views or opinions that may be included in the Website Content, or other information provided through our Services. Your submission of questions or reviews of our Services does not constitute a professional relationship between you and Medata.

Disclaimer of Warranties and Limitation of Liability

All information and services included on or otherwise made available to you through this Website are provided by Medata on an "as is" and "as available" basis, either expressed or implied, we specifically disclaim warranties of any kind to the extent allowed by the applicable law. You expressly agree that your use of this Website is at your sole risk. Medata assumes no responsibility for any damages or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site. Medata has exerted reasonable efforts to ensure that all information published on the Website is accurate at the time of posting. However, there may be errors in such information for which we shall have no liability. We reserve the right to remove or alter any of the information contained on the Website at our sole discretion. Medata cannot guarantee the adequacy or completeness of the Website content. Medata does not warrant or endorse the effectiveness, quality or safety of the Products available on its Website. Medata accepts no responsibility for any loss or damage suffered due to your reliance on the Practitioners views and/or reports, information and data uploaded by Pathology Laboratories on your behalf. Medata reserves the right to modify or withdraw any part of the website or any of its content at any time without notice.

Website Availability

We take all realistic care to ensure the availability of the Website 24 hours every day, 365 days per year. However, the Website may become temporarily unavailable due to maintenance, server or other technical issues, or for reasons beyond our control. Medata does not warrant uninterrupted access to this Website or any linked website. However, we may, but shall not be obliged to, issue a notice when we know of scheduled maintenance of our Website.

Links to third-party websites

Medata reserves its right to provide link to third-party websites, online payment service partners, etc.. We are not responsible for the availability or proper functioning of such linked pages or sites, and we will not be held responsible for any loss or inconvenience encountered as a result of using such Website link.

Copyrights, Trademarks and other Intellectual Property Rights

As per the Terms and Conditions of Medata, the Website grants access to Users/Customers to view the content solely for uploading, visiting, ordering, and communicating only. All materials in this Website, including, but not limited to, images, illustrations, text, logos and page headers, that are part of this Website are copyrights and/or other intellectual properties owned by MEDATA Softech Pvt. Ltd. All other trademarks not owned by Medata that appear on this Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Medata. You hereby agree that you will not reproduce, duplicate or copy the content of Medata for any purpose or under any circumstance, unless you have been specifically permitted to do so in a separate agreement with this Website.

User Indemnification

You hereby agree to indemnify, defend, hold harmless Medata and its officers, directors, employees, agents, information providers, partners, licensors, advertisers and suppliers from and against all claims, losses, expenses, damages and costs, including reasonable legal fees and costs, resulting from any violation of this agreement, or any activity related to your account, or any information or material you have submitted or will submit to us in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, or infringement of any other intellectual property right). We reserve the right to exclusively defend and control any claims arising from the above and any such indemnification matters, and you hereby agree to cooperate fully with us in asserting any available defences.

Applicable Law and Jurisdiction

These Terms and Conditions and your use of this Website and its content will be governed by and construed in all respects in accordance with the laws of India. Any dispute arising out of the terms and conditions shall be settled by way of arbitration as per Arbitration and Conciliation Act 1996 through a Sole Arbitrator to be appointed by Medata. The seat of Arbitration will be New Delhi and the Courts at New Delhi shall have the exclusive jurisdiction.


If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

You agree that Medata, in its sole discretion and for any or no reason, including without limitation if you breach these Terms and Conditions, may terminate your access to and use of the Website, at any time. You agree that any termination of your access to the Website or suspension of your account may be effected without prior notice, and you agree that Medata om shall not be liable to you for any such termination. Your right to use the Medata Website/Service immediately ceases upon termination of your access/use of the Website.

Changes to these Terms and Conditions

We reserve the right to amend these terms and conditions from time to time without further notice to you. Any such amendments we make shall be effective once we post a revised version of these Terms and Conditions on the Website. It is your responsibility to review the Medata Terms and Conditions regularly. Your continued use of the Website following the publication of any such changes will constitute your agreement to follow and be automatically bound by the amended terms and conditions.

Contact Information

Please contact us at the below mentioned for any questions or comments regarding these Terms and Conditions.

Telephone number: 91 1140528350,40528355,40528356,40528357